Terms of Service for Zen Essence
Welcome to Zen Essence! By using our website, making a purchase, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.
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1. Acceptance of Terms
By accessing or using the Zen Essence website, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.
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2. Products and Pricing
- Product Availability: All products listed on our website are subject to availability. We reserve the right to change or discontinue products at any time.
- Pricing: Prices for our products are listed in GBP (£) and are subject to change without notice. At checkout, shipping fees, taxes, and other applicable charges will be added.
- Errors in Pricing: In the event of an error in the pricing of a product, we reserve the right to cancel the order or ask for the correct payment before processing it.
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3. Ordering and Payment
- Order Confirmation: You will receive an order confirmation email when you place an order. However, this does not guarantee the acceptance of your order. We reserve the right to cancel or reject an order at our discretion.
- Payment Methods: We accept various payment methods, including credit/debit cards and other secure payment options. Third-party payment providers process payments and your payment information is handled securely.
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4. Shipping and Delivery
- Shipping Cost: Shipping fees are calculated at checkout based on the shipping method and your delivery address.
- Delivery Time: Delivery times are estimated and may vary depending on your location and the shipping carrier. Zen Essence is not responsible for delays caused by third-party carriers or customs.
- Customs and Duties: International customers are responsible for any customs fees, taxes, or duties that may apply to their orders.
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5. Returns and Refunds
Our Refund Policy governs the return and refund process. Please refer to the Refund Policy for detailed information about returns, eligibility for refunds, and how to request a return.
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6. Intellectual Property
All content on the Zen Essence website, including text, images, logos, and product designs, is the property of Zen Essence or its licensors and is protected by copyright laws. You may not use, reproduce, or distribute any content from the website without our express permission.
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7. Limitation of Liability
- No Liability for Loss: Zen Essence is not responsible for any loss or damage that results from using our website or purchasing our products, except where required by law.
- Product Use: While our products are intended for healing and wellness purposes, they are not intended to replace professional medical advice or treatment. Always consult a healthcare provider for medical concerns.
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8. Privacy
Your use of our website is also governed by our **Privacy Policy**, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy before using the website.
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9. User Conduct
You agree to use our website only for lawful purposes and not to engage in any activity that could harm, disrupt, or impair the website’s functioning. You also agree not to upload or transmit any harmful content, including malware, viruses, or other disruptive software.
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10. Modifications to Terms
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the website after changes are made constitutes acceptance of the updated Terms.
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11. Governing Law
These Terms of Service are governed by and construed following the laws of [Insert Country or Region], without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the competent courts of [Insert Location].
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12. Contact Us**
If you have any questions about these Terms of Service, please contact us at:
- Email: [Insert Email Address]
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By using Zen Essence’s website and services, you agree to these Terms of Service. We value your trust and are dedicated to providing a seamless and secure shopping experience.